Privacy Policy (UK GDPR)
Last Updated: October 2026
1. Overview & Data Controller
This privacy notice explains how On Time Anytime Transfers handles personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For any queries regarding this policy, contact us at: bookings@ontimeanytimetransfers.co.uk or phone +44 7477 771176.
2. No Cookies & No Online Tracking
We respect your digital privacy:
- This website is strictly informational. We do not use tracking cookies, analytics scripts, advertising pixels, or profiling tools.
- No personal data is collected or stored silently through your browser when you view our website.
3. What Information We Receive and Why
Because you contact us directly via WhatsApp, phone, or email to request transport services, we only handle the details you voluntarily provide:
- Contact Information: Name, telephone number, email address.
- Journey Details: Pickup and drop-off addresses, dates, flight numbers (for flight tracking), and passenger/luggage requirements.
Lawful Basis: We process this information under Article 6(1)(b) of the UK GDPR (performance of a contract or steps taken at your request prior to entering into a contract).
4. How We Use and Protect Your Data
- Your details are used exclusively to organise, quote, confirm, and execute your private hire journey.
- We never sell, lease, or distribute your personal data to third-party marketing companies.
- Communications handled through WhatsApp are end-to-end encrypted according to WhatsApp's standard terms.
5. Data Retention
We only keep booking logs and accounting receipts for as long as required by UK transport regulations and statutory tax/accounting laws (HMRC requirements), after which data is securely erased.
6. Your UK GDPR Rights
Under UK data protection law, you have the right to request access to the personal data we hold about you, request corrections to incorrect data, or request erasure of your details where no statutory retention obligations apply.
To exercise any of these rights, please contact us directly at bookings@ontimeanytimetransfers.co.uk.